Warranty, Care and Maintenance Guide

Care and Maintenance Requirements

Thank you for choosing Doorite Screens. With simple, regular care, your new doors and screens will continue to look great and operate smoothly for years to come.

Cleaning Instructions

Check your doors and screens regularly and remove dust, dirt, salt, grime and other build-up as soon as practical. Clean surfaces with a soft sponge, mild detergent and clean soapy water. Rinse with fresh water and dry thoroughly.

Please avoid abrasive cleaners, caustic products, steel wool and scouring pads, as these may damage the finish. Homes close to the coast, salt water, pools, farms, industrial areas or dry, dusty environments may need cleaning more often. 

For Lubrication on locks and tracks, Use silicone spray only. Do not use WD-40 or oil-based products. These can leave a sticky residue that attracts dirt and may jam the lock over time. Silicone spray helps repel water, reduce friction, and protect the moving parts.

Recommended Maintenance Schedule

Environment

Description

Cleaning Interval

Mild

More than 10km from beachfront, salt waterway or waterbody, farming, or heavy industry

Every 6 months

Moderate

Within 5km to 10km from beachfront, salt waterway or waterbody, farming, or heavy industry

Every 2-3 months

Coastal

Within 1km to 5km from beachfront, salt waterway or waterbody, farming, or heavy industry

Every 1-2 months

Marine

Within 500m to 1km from beachfront, salt waterway or waterbody, farming, or heavy industry

Every 2-3 weeks

Severe Marine

Within 500m from beachfront, salt waterway or waterbody, farming, or heavy industry

Every 1-2 weeks

Additional Maintenance Tips

·         Gently clean insect mesh, pet mesh and security mesh with a soft brush or duster.

·         Door closers can be adjusted with a Phillips head screwdriver if the closing speed needs changing.

·         For locks, clean the lock plate inside & out, apply silicone spray to the lock tongue. We also recommend silicone spray every 6 months, or whenever the lock starts to feel stiff. 

·         For sliding doors, keep tracks clear of dirt, dust, pet hair and debris. A light silicone spray can help the door slide smoothly.

Warranty Information

Your warranty depends on the product purchased. The guide below outlines the main warranty periods for our most common products.

·         Alu-Grille A127 diamond pattern aluminium doors: 5-year limited warranty on construction, powder coat finish and installation.

·         Vision-Gard and Alu-Gard aluminium security screens: 7-year limited warranty on construction, powder coat finish and installation.

·         Invisi-Gard stainless steel mesh doors and windows: lifetime warranty on stainless steel mesh, plus 15-year limited warranty on construction and powder coat finish.

·         Aluminium fly screen doors, all mesh types: 5-year warranty on finish, construction and frame installation.

·         Federation cast aluminium panels: 3-year limited warranty on finish, plus 5-year warranty on construction and frame installation.

·         Formosa retractable screens: 7-year warranty on fixed parts, including the aluminium frame, and 1-year limited warranty on moving parts, including mesh and shade cord. Register online with Formosa for an additional 6 months of warranty.

For Formosa retractable screens, keep the mesh inside the tracks when not in use to help extend its life. To keep the screen sliding smoothly, apply silicone spray to the tracks as needed.

Exclusions and Limitations

·         Adjustments caused by house movement, including changes to door fit or lock operation, are not covered.

·         Tampering with locks or misuse of the product is not covered.

·         Accidental or intentional damage, including damage to mesh or insect screens, wear and tear or abnormal use is not covered.

·         Issues caused by lack of cleaning or maintenance are not covered.

Warranty Claims and Purchaser Responsibilities

If a product is found to be defective under this warranty, Doorite Screens may choose to repair or replace the affected part at no additional cost to the original purchaser. Our liability is limited to the cost of repair or replacement of the defective product.

  To make a warranty claim, please be ready to show that:

·         The issue is due to a product or workmanship fault.

·         The product has only been used for its intended purpose.

·         The recommended care and maintenance have been completed.

·         You are the original purchaser.

·         The claim is within the warranty period for your product.

  For more detailed warranty information, please refer to the relevant product brochure or product website where available.

 

Doorite Screens Pty Ltd   A.B.N 41 007 131 599

2 Joel Court Moorabbin, 3189. Ph: (03) 9555 4294

info@dooritescreens.com.au  www.dooritescreens.com.au